Refund & Returns

• 30 days from the delivery date to start a return.
• EU consumers also benefit from a 14-day right of withdrawal with no reason required, under EU Consumer Rights Directive 2011/83/EU.

To be eligible, items must be:

• Unworn, unwashed and free from odours, stains or pet hair.
• In the original packaging with all tags attached.
• Not personalised (name & number printing is final sale).

1. Email support@worldjersey.online with your order number and the items you want to return.
2. We'll reply within 24 hours with the return address and a return reference.
3. Ship the package with any tracked carrier — keep the tracking number.

Return shipping is paid by the customer, except for defective or incorrect items, where WorldJersey covers the full cost.

• Refunds are issued to the original payment method within 14 days of receiving the returned item.
• The full product price is refunded; original shipping (where applicable) is refunded for full-order returns within the 14-day withdrawal period.
• Your bank may take 3–10 additional business days to credit the funds.

The fastest way to exchange a size is to return the original item for refund and place a new order — we won't reserve stock during the return transit.

If your item arrives defective, damaged or different from what you ordered, contact us within 7 days of delivery with photos. We'll arrange a free return and a full replacement or refund.

• Jerseys with custom name & number printing.
• Items marked "Final Sale" at the time of purchase.
• Items returned beyond the 30-day window or showing wear.

Need help? support@worldjersey.online — we reply within one business day.